How to Fix Android Phone Not Receiving Calls (10 Proven Fixes)

Missing incoming calls on your Android phone can be extremely frustrating, especially when you are expecting important calls. Many Android users report situations where their phone does not ring, incoming calls do not appear on the screen, or calls go directly to voicemail.

If your Android phone is not receiving calls, the issue is usually related to network problems, incorrect phone settings, software glitches, or call blocking features. Fortunately, most of these problems can be fixed quickly using simple troubleshooting steps.

In this guide, we will go through the most effective ways to fix the Android phone not receiving calls problem.

Check Airplane Mode

One of the most common causes of call problems is Airplane Mode being accidentally enabled. When Airplane Mode is turned on, all wireless connections are disabled, including mobile network signals.

To check this:

1. Open the Quick Settings panel
2. Look for the Airplane Mode icon
3. If it is enabled, turn it off

Once Airplane Mode is disabled, your phone should reconnect to the mobile network automatically.

Check Mobile Network Signal

If your phone has a weak or unstable signal, incoming calls may fail to reach your device. Look at the signal bars at the top of your screen.

If you see no signal or only one bar, try the following:

Move to a different location where signal strength is better. Buildings, elevators, or underground areas can block mobile signals.

You can also toggle Airplane Mode on and off to force the phone to reconnect to the nearest network tower.

Restart Your Android Phone

Temporary system glitches can sometimes interfere with incoming calls. Restarting your device refreshes system processes and often resolves minor network problems.

To restart your phone:

1. Press and hold the Power button
2. Tap Restart
3. Wait for the phone to reboot

After restarting, ask someone to call you to check if the problem is fixed.

Check Do Not Disturb Mode

Do Not Disturb mode can silence incoming calls or block notifications depending on your settings. If this feature is enabled, your phone might not ring even when someone calls you.

To disable it:

1. Open Settings
2. Tap Sound or Notifications
3. Select Do Not Disturb
4. Turn the feature off

Once disabled, incoming calls should appear normally again.

Check Call Blocking Settings

Sometimes numbers may be accidentally added to the blocked list. If the caller is blocked, their calls will not reach your phone.

To check blocked numbers:

1. Open the Phone app
2. Tap the three-dot menu
3. Open Settings
4. Select Blocked Numbers

Remove any number that should not be blocked.

Reset Network Settings

If network configuration becomes corrupted, incoming calls may fail to connect properly. Resetting network settings can resolve many connectivity issues.

Steps:

1. Open Settings
2. Go to System
3. Tap Reset Options
4. Select Reset Wi-Fi, Mobile & Bluetooth

Keep in mind that this will remove saved WiFi networks and Bluetooth connections.

Update Your Android System

Outdated system software can sometimes cause phone call issues. Manufacturers release updates to fix bugs and improve network stability.

To check for updates:

1. Open Settings
2. Tap System
3. Select Software Update
4. Install any available updates

Keeping your device updated ensures better compatibility with your mobile carrier.

Check Your SIM Card

A damaged or improperly inserted SIM card may prevent your phone from receiving calls.

Try the following:

1. Power off your phone
2. Remove the SIM card
3. Clean it gently with a dry cloth
4. Reinsert it properly

If possible, test the SIM card in another phone to confirm whether it is working correctly.

Contact Your Carrier

If none of the above solutions fix the problem, the issue may be related to your mobile carrier. Sometimes network outages, account issues, or SIM activation problems can prevent calls from reaching your phone.

Contact your carrier’s customer support and ask them to check your line status.

Final Thoughts

When your Android phone is not receiving calls, the issue is usually caused by network settings, system glitches, or incorrect phone configurations. Fortunately, the fixes are simple and can be completed in just a few minutes.

Start with the easiest solutions such as disabling Airplane Mode and restarting your device. If the issue continues, try resetting network settings or checking your SIM card.

For more Android troubleshooting guides, you can also read our detailed fix here:
Android WiFi Connected But No Internet Fix Guide