Samsung RAM Plus Not Working? 9 Proven Fixes (2026)

By /

Table of Contents

Samsung RAM Plus not working is a frustrating issue that prevents Galaxy users from benefiting from virtual memory expansion. When Samsung RAM Plus not working occurs, the toggle in Settings may be missing, greyed out, or the feature may fail to improve multitasking performance as expected. According to Samsung’s official documentation, RAM Plus is a feature that provides intelligent memory expansion by using storage as virtual memory, allowing more apps to stay open in the background[reference:0][reference:1]. However, Samsung’s own explanation has been widely misunderstood—RAM Plus is actually based on zRam technology, which compresses data within the existing RAM rather than using internal storage as traditional swap space[reference:2]. This guide covers every possible cause and provides clear, step-by-step fixes to resolve Samsung RAM Plus not working on Galaxy S, Z Fold, Z Flip, and A series devices.

For more Samsung troubleshooting guides, visit our Android Troubleshooting Hub. You can also check our guide on Device Care issues, our guide on One UI crashes, and our guide on slow performance for additional help. If you are experiencing other system issues, you may also find our guide on storage problems, our guide on battery drain, and our guide on boot loop issues useful.

For additional assistance, refer to Samsung’s official support page and check the server status at DownDetector.

Featured Snippet: To resolve Samsung RAM Plus not working, start by checking your One UI version (must be One UI 4.1 or higher). If the toggle is missing, search “RAM Plus” in Settings. If the feature is greyed out or not improving performance, restart your device, check available storage (at least 1.5GB free), or clear cache partition from Recovery Mode. For persistent issues, disable and re-enable RAM Plus, disable battery optimization, or update your software. If your device is stuck in a boot loop, try disabling RAM Plus completely through Settings > Device Care > Memory > RAM Plus > toggle off[reference:3].

Why Samsung RAM Plus Not Working Occurs

Several factors can prevent RAM Plus from functioning properly. According to Samsung’s troubleshooting guides and community reports, the issue is often related to software version, storage constraints, or system-level conflicts.

Here are the most common reasons why the virtual memory feature fails to work:

  • One UI Version Below 4.1: RAM Plus was introduced with One UI 4.1. If your device is running an older version, the feature will not be available, causing Samsung RAM Plus not working[reference:4].
  • Insufficient Storage Space: RAM Plus requires free storage to function. If internal storage is nearly full, the feature may not work properly[reference:5].
  • Corrupted Cache: Temporary system files can interfere with RAM Plus functionality.
  • Bad Sectors in Storage: Some users have reported that faulty storage sectors can cause RAM Plus to trigger random restarts or boot loops[reference:6].
  • Battery Optimization: Samsung’s battery management may restrict RAM Plus from running effectively in the background.
  • One UI 7 Changes: In One UI 7, the RAM Plus setting may be located in a different menu, and some users report that the feature is no longer available on certain devices[reference:7].

💡 Quick Tip: Start by checking your One UI version and available storage—this resolves Samsung RAM Plus not working for many users.

Method 1: Check Your One UI Version

RAM Plus was introduced with One UI 4.1. If your device is running an older version, the feature will not be available, causing Samsung RAM Plus not working[reference:8].

  1. Go to Settings > About Phone > Software Information.
  2. Check the One UI version number.
  3. If your version is below 4.1, you will need to update your software.
  4. Go to Settings > Software Update > Download and Install to update.
  5. After updating, check if Samsung RAM Plus not working is resolved.

✅ Expected Result: Updating to One UI 4.1 or higher makes RAM Plus available and resolves Samsung RAM Plus not working.

Method 2: Restart Your Device

A simple restart often resolves temporary glitches that cause Samsung RAM Plus not working. This clears temporary memory issues without deleting any data.

  1. Press and hold the Power button.
  2. Tap Restart or Power off and then turn it back on.
  3. After the device reboots, check if RAM Plus is working properly.

✅ Expected Result: Restarting the device often resolves Samsung RAM Plus not working caused by temporary glitches.

Method 3: Check Available Storage Space

RAM Plus requires free storage to function. If internal storage is nearly full, Samsung RAM Plus not working may occur[reference:9].

  1. Go to Settings > Device Care > Storage.
  2. Check your available storage space.
  3. If storage is below 1.5GB free, start deleting unnecessary files.
  4. Uninstall unused apps, clear cached data from other apps, and delete old photos and videos.
  5. Move media files to an SD card or cloud storage.
  6. Restart your device and check if Samsung RAM Plus not working is resolved.

✅ Expected Result: Freeing up storage space resolves Samsung RAM Plus not working caused by insufficient storage.

Method 4: Clear Cache Partition from Recovery

If Samsung RAM Plus not working persists, the issue may be related to the system cache partition. Wiping this partition clears temporary system files without affecting your personal data.

  1. Turn off your Samsung Galaxy phone completely.
  2. Press and hold the Volume Up and Power buttons simultaneously until the Samsung logo appears.
  3. Release both buttons when the Recovery Mode menu appears.
  4. Use the Volume Down button to highlight Wipe Cache Partition.
  5. Press the Power button to select it.
  6. Highlight Yes and press the Power button to confirm.
  7. After the process completes, highlight Reboot System Now and press the Power button.
  8. Once your device reboots, test if Samsung RAM Plus not working is resolved.

✅ Expected Result: Wiping the cache partition often resolves persistent Samsung RAM Plus not working issues.

Method 5: Disable and Re-enable RAM Plus

Disabling and re-enabling RAM Plus can refresh its configuration and resolve Samsung RAM Plus not working.

  1. Go to Settings > Device Care (or Battery and device care).
  2. Tap on Memory.
  3. Tap on RAM Plus.
  4. Toggle the switch to off.
  5. Wait 10 seconds.
  6. Toggle the switch back on.
  7. Select your preferred RAM Plus size (2GB, 4GB, 6GB, or 8GB depending on your device).
  8. Restart your device.

✅ Expected Result: Toggling RAM Plus off and on often resolves Samsung RAM Plus not working.

Method 6: Disable Battery Optimization

Samsung’s aggressive battery optimization can prevent RAM Plus from running effectively in the background, causing Samsung RAM Plus not working.

  1. Go to Settings > Apps.
  2. Tap the filter icon and enable Show system apps.
  3. Scroll down and select RAM Plus or Device Care.
  4. Tap on Battery.
  5. Select Unrestricted (not “Optimized” or “Restricted”).
  6. Alternative path: Settings > Device Care > Battery > Background usage limits and ensure RAM Plus is not in the sleeping apps list.
  7. Restart your phone and test if Samsung RAM Plus not working is resolved.

✅ Expected Result: Disabling battery optimization resolves Samsung RAM Plus not working caused by background restrictions.

Method 7: Update Your Software

Outdated software can cause compatibility issues that lead to Samsung RAM Plus not working. Samsung regularly releases updates to fix bugs and improve system stability.

  1. Update One UI: Go to Settings > Software Update > Download and Install.
  2. Update Device Care: Open the Galaxy Store, tap the menu icon, select My apps, and check for Device Care updates.
  3. Update Google Play Services: Open Google Play Store, tap the menu icon, select My apps & games, and update Google Play Services if available.
  4. After updating, restart your phone and test if Samsung RAM Plus not working is resolved.

✅ Expected Result: Updating software resolves Samsung RAM Plus not working caused by known bugs.

Method 8: Check for Bad Sectors in Storage

Some users have reported that faulty storage sectors can cause RAM Plus to trigger random restarts or boot loops[reference:10]. If your device is experiencing Samsung RAM Plus not working along with random reboots, bad sectors may be the cause.

  1. Disable RAM Plus: Go to Settings > Device Care > Memory > RAM Plus and toggle it off[reference:11].
  2. Restart your device after disabling RAM Plus.
  3. If the random restarts stop, the issue is likely related to bad storage sectors.
  4. Back up your data immediately.
  5. Consider contacting Samsung Support or visiting an authorized service center for hardware diagnosis.

⚠️ Important Warning: If disabling RAM Plus stops random restarts, your device may have bad storage sectors. Back up your data immediately and seek professional help.

Method 9: Factory Reset as a Last Resort

If none of the above methods work and Samsung RAM Plus not working persists, a factory reset may be necessary.

  1. Back up your data using Samsung Cloud, Google Drive, or Smart Switch.
  2. Go to Settings > General Management > Reset.
  3. Select Factory Data Reset.
  4. Confirm and enter your PIN or password.
  5. Tap Delete All and wait for the reset to complete.

✅ Expected Result: A factory reset often resolves persistent RAM Plus issues by restoring the device to its default state.

⚠️ Important Warning: A factory reset will erase all data on your device. Only perform this step if you have backed up your data and cannot resolve Samsung RAM Plus not working any other way.

Conclusion: Resolving This RAM Plus Issue

When Samsung RAM Plus not working occurs, start with the simplest fixes: check your One UI version, restart your device, and ensure you have enough free storage. Most cases of this error resolve with these steps. If the problem persists, clear the cache partition, disable and re-enable RAM Plus, or disable battery optimization. For more stubborn cases, updating your software or checking for bad storage sectors may help. A factory reset remains the last resort. By following this guide, you can restore RAM Plus functionality and enjoy improved multitasking performance on your Galaxy device.

Frequently Asked Questions

Why is Samsung RAM Plus not working on my phone?

Samsung RAM Plus not working is usually caused by One UI version below 4.1, insufficient storage space, corrupted cache, or battery optimization. Start by checking your One UI version and available storage.

How do I enable RAM Plus on my Samsung phone?

Go to Settings > Device Care (or Battery and device care) > Memory > RAM Plus and toggle the switch on. Then select your preferred virtual memory size and restart your device[reference:12].

Does RAM Plus actually use internal storage?

No. According to Samsung’s actual implementation, RAM Plus is based on zRam technology, which compresses data within the existing system RAM rather than using internal storage as swap space[reference:13]. Samsung’s misleading description suggests it uses storage, but it does not take up internal storage[reference:14].

Why is RAM Plus causing my phone to restart?

Some users have reported that RAM Plus can cause random restarts or boot loops, particularly on older devices like the Galaxy S20[reference:15]. This may be due to bad sectors in the storage memory. Try disabling RAM Plus (Settings > Device Care > Memory > RAM Plus > toggle off) to see if the restarts stop[reference:16].

How do I find RAM Plus settings in One UI 7?

In One UI 7, go to Settings > Device Care > Memory > RAM Plus. If you cannot find it, use the search bar in Settings and type “RAM Plus”[reference:17]. On some devices updated to One UI 7, the option may no longer be available[reference:18].

Can a software update fix RAM Plus not working?

Yes. Installing the latest software update can permanently resolve Samsung RAM Plus not working by fixing known bugs and compatibility issues.

Will a factory reset fix Samsung RAM Plus not working?

Yes, but it erases all data. Only perform a factory reset as a last resort if other methods fail to resolve Samsung RAM Plus not working.

🚀 About HowToFixPro Editorial Team

Hey there! 👋 We are a team of tech geeks, system admins, and absolute troubleshooting maniacs! 💻 From annoying Windows loops and Android glitches to messy browser tantrums and networking nightmares—if it’s broken, we live to fix it. 🛠️

How do we do it? 🕵️‍♂️ We don’t just copy-paste basic stuff. We dive deep into official documentations, test things out until our screens glow, and follow the best industry practices. That way, you get 100% accurate, reliable, and straight-to-the-point blueprints that actually work. 🎯

No confusing jargon, no useless workarounds. Just pure, step-by-step guidance to save your day (and your sanity). ⚡ Let’s smash those tech barriers together! 🦾

Scroll to Top